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Privacy Policy


Privacy Policy



What information do we collect?

Black Opal Books collects a variety of information from our users in order to provide you service. This information includes but is not limited to your name, e-mail address, mailing address, phone number. This information is required for certain sections of our site; and is only provided to us by input from the user. You will be asked to provide this information when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or enter a contest. We do not employ any snooping software to obtain this information surreptitiously.
 
We also collect statistical information that is provided by your browser and your internet provider. This may include such things as your IP address, the browser and version you are using, the version of your operating system, and the date and time of your visit. If you would like to prevent your browser and OS information from being provided, please contact your computer support for help in turning this off.  NOTE: We reserve the right to block all visits from so-called "anonymous surfing" or proxy websites due to security concerns.  We also reserve the right to block web or email access from any IP address that has been identified to be a spammer or a security risk.
 
What do we use your information for?

The information we collect from you may be used, including but not limited to, one the following ways:
  • To personalize your experience
    (your information helps us to better respond to your individual needs)

  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)

  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested

  • To administer a contest, promotion, survey or other site feature
    Including, reporting royalties, winnings, etc to the IRS when required by law.

  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
 
How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Black Opal Books uses PayPal for all credit card transaction and never has access to your credit card information.  PayPal transaction ID's will be kept for for up to 1 year and then purged, unless otherwise notified.  Any other private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days, unless otherwise specified..
 
Do we use cookies?
 
No (Please see the following section). Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information Black Opal Book's does not typically use cookies to help us remember your visit. However, certain portions of the website, such as the bookstore may use cookies if needed to remember and process the items in your shopping cart. The forums may use cookies to save your preferences for future visits.
 
User Activity Tracking?

Black Opal Books does not use cookies to track where our customers go on the web or to determine other pages that they may visit. We, do however collect statistical data used to monitor how users use the website. This may include what pages a visitor visits, how they got to specific page, such as what menu item they selected, and in what order the user visits those pages. This data is strictly used to monitor for bottle necks broken links is typically purged every 3 to 4 weeks  However, certain records may be maintained for longer periods of time, if necessitated by an investigation of a security breach, or fraud.

Any posts in the forums, reviews posted in the bookstore, blog postings, feedback placed via the contact forms, etc will be tagged with identifying information such as username, email address, internet (IP) address etc. This is considered non-statistical information.  Hence it is will be maintained in perpetuity, in order to comply with state, federal, and international laws.  This information is maintained, even if you cancel your account.
 
If you came to the Black Opal Books website, from a link on a 3rd party website, that information will show in our logs. While Black Opal Books, does not purposefully use cookies to "watch" where our users go on the web, information that identifies the website that refereed you to Black Opal Books, may be collected. Black Opal Books, maintains statistics on where our visitors are coming from, but specific information on what users came from what sites is considered statistical and purged every 4 weeks.
 
Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. (For example, you and you're information will be transferred to PayPal to complete a transaction through the bookstore). We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
 
Third party links
 
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
 
California Online Privacy Protection Act Compliance
 
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.
 
Children's Online Privacy Protection Act Compliance
 
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
 
Online Privacy Policy Only
 
This online privacy policy applies only to information collected through our website and not to information collected offline.
 
Terms and Conditions
 
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.blackopalbooks.com/who-we-are/acceptable-use-policy
 
Your Consent
 
Your continued use of the Black Opal Books domain, the websites www.blackopalbooks.com, and bookstore.blackopalbooks.com imply your agreement, and consent to our terms and conditions and privacy policy. If you do not agree to these conditions, please close your browser window now.
 
Changes to our Privacy Policy
 
If we decide to change our privacy policy, we will post those changes on this page. Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below.
www.blackopalbooks.com
 
Black Opal Books
P.O. BOX 504
Parkdale, Oregon 97041 USA

Privacy Policy
Revision-2011-01
Effective 2012-01-01